Prepared for Modon

Every buyer answered in their own language, inside your Salesforce

Follow one buyer from Baku through one evening, then try the desk yourself in Arabic, English, Russian or Azerbaijani. Every price and date on this page comes from modon.com, read on 11 November 2026.

Works insideWhatsAppSalesforce
1. The message

23:41 on a Wednesday

Elvin writes from Baku about Wadeem Gardens. Within a minute the desk answers him in Azerbaijani, quotes your own price list and books him a call with sales.

23:41
WhatsApp, in AzerbaijaniWed 23:41, first reply in 38 s
The conversation in English, for you. The buyer only sees Azerbaijani.
Buyer

Hi! I'm interested in the Wadeem Gardens villas. What are the prices?

Desk

4-bed villas from AED 8.7M, 5-bed from AED 10.2M, 6-bed from AED 11.6M. Payment plan 25/75. May I have your name?

Buyer

Elvin. I live in Baku. A 5-bed, budget AED 10 to 11M, buying next spring.

Desk

Thank you, Elvin. A call with sales, Thursday 15:00 or Friday 11:00 (Abu Dhabi time, the same as Baku). Which suits you?

Buyer

Thursday 15:00, and his number.

Desk

Booked, Thursday at 15:00. A colleague will call this number.

Intake checksCall booked, Thursday 15:00
NameHomeUnitBudgetTimingPhone
2. The record

Your Salesforce

While they talk, the desk fills in his lead record with the source, budget, unit, timing and booked call. If he goes quiet, it follows up on days 1, 3, 7 and 30.

Salesforce
Search...
1SM
SalesHomeOpportunities ▾Leads ▾Tasks ▾Accounts ▾Contacts ▾Reports ▾
Lead

Elvin Mammadov

+ FollowEditConvert▾
Company
Private buyer, Baku
Phone
+994 50 555 01 23
Lead Source
WhatsApp
Lead Owner
Sales team, Hudayriyat
Open✓
Contacted✓
QualifiedQualified
Converted
✓ Mark Status as Complete
ActivityDetailsChatter
Project interest
Wadeem Gardens
Unit type
5-bedroom villa
Budget
AED 10-15M
Timing
Spring 2027
Country of residence
Azerbaijan
Preferred language
Azerbaijani
Financing
Not yet known
Rating
Hot

Activity

Upcoming & Overdue
Call with Elvin MammadovThursday 15:00, Abu Dhabi time, booked by the sales desk
Follow up if quietDay 1, day 3, day 7 and day 30
November 2026
WhatsApp conversation6 messages in Azerbaijani, Wednesday 23:41
Lead "Elvin Mammadov" was created.
3. The handover

The hard question goes to a person

When he asks for a discount, the desk tells him a colleague will confirm it. Your sales manager gets a task with everything they need for the call.

23:41
New Task, created by the sales desk
Task

Discount question from Elvin Mammadov

Assigned To
Sales manager, Hudayriyat
Due Date
Before Thursday 15:00
Priority
High
Related To
Elvin Mammadov, Hot, AED 10-15M
He asked for a discount on a 5-bedroom villa. The desk did not quote one and told him a colleague will discuss it on the call.
The desk never quotes a discount, an availability or a return. Those stay with your team.
4. The check

Nothing goes out that contradicts your pages

Paste a broker pack or an ad, and the desk checks every claim against the approved facts before anyone sends it. On modon.com we found Bashayer with three handover dates, the kind of slip this check catches.

Broker pack, draft

Wadeem Gardens, Hudayriyat Island

Brand new villas by Modon on Hudayriyat Island. 4-bedroom villas from AED 7.9M1, with an easy 30/70 payment plan2 and handover in Q4 20303. Every villa sits directly on the beach4, and buyers enjoy a guaranteed 8% rental return5.

Next door, Hudayriyat Golf Estates townhomes start from AED 4.2M6, ready in August 2030.

Checked against the approved facts6 to fix
SD
1. From AED 8.7MModon's page gives 4-bedroom villas, 532 sqm, from AED 8.7M. modon.com
SD
2. 25/75, not 30/70The payment plan on Modon's page is 25/75. modon.com
SD
3. Handover by Q2 2031Modon's page and FAQ both say Q2 2031. modon.com
SD
4. Not on the waterfrontThe villas are not directly on the waterfront. Promenades are within walking distance. modon.com
SD
5. No return is approvedNo approved fact covers a return. Take it out, or ask the developer first. modon.com
SD
6. Average, not startingAED 4.2M is the average price of a 3-bedroom Golf Estates townhome. modon.com
SD
August 2030 is rightGolf Estates handover is by August 2030, so that line stays.
Live

Now try it yourself

Write as a buyer in any of the four languages. The record beside the phone is what your team would see.

AnsweredQualifiedCall bookedHanded to a person
23:41
SalesforceLead record
Lead

New lead

Open
Contacted
Qualified
Converted

In the pilot this record is written to your Salesforce through the API, with your admin's approval.